Our friendly Meet & Greet service is available 365 days in a year for your convenient and perfect solution for a stress free arrival in Tokyo. We have different dedicated offices in the following airports of japan (Narita, Haneda). We understand and consider the sudden change of schedule or circumstances of our customers. Our staff (assistant) monitor your flight status detail and wait for you in the arrival hall, holding a sign board with your name on. After welcoming you, your assistant helps you deal with various procedures at begining such as handing over documents, buy train or bus tickets. Our expert concierges can also help you to exchange the Japan Rail Pass voucher for the actual pass, exchange currencies, buy a SIM card or rent a mobile phone. Feel free, do not hesitate to ask us if you have any questions. After choosing the mode of transportation (Limousine Bus, train, taxi) into town. After sending you off and if requested, we can inform awaiting party of your arrival time, train car and seat number. Please note that we do not provide services in the “airside” section of the airport. Our airport staff will be waiting in the arrival lobby, after luggage retrieval and custom inspection.